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Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM
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Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

What should I do if I receive emails from an account I didn't create?

Answer

If you are getting messages for a 4OVER4 account you never opened, treat it as a possible mix-up or unauthorized sign-up and let support know right away so they can look into it.

  • Contact customer support and explain that the account was created without your consent.
  • Provide the email address the messages are going to.
  • If there is any chance of a typo or confusion, share the correct email address as well.
  • Support verifies the account and deletes it for you, stopping further emails.

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