Question
What should I do if I receive emails from an account I didn't create?
Answer
If you are getting messages for a 4OVER4 account you never opened, treat it as a possible mix-up or unauthorized sign-up and let support know right away so they can look into it.
- Contact customer support and explain that the account was created without your consent.
- Provide the email address the messages are going to.
- If there is any chance of a typo or confusion, share the correct email address as well.
- Support verifies the account and deletes it for you, stopping further emails.
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