Question
What is the typical response time for customer support inquiries?
Answer
Support aims to reply quickly, usually within one business day. For anything time-sensitive, calling is faster than waiting on an email reply.
| Channel | Typical speed |
|---|---|
| Phone | Fastest, real-time help |
| Usually within one business day |
- Time-sensitive issue near a deadline? Call rather than email.
- Include your order number and account email so the team can help on the first reply.
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