Nadia Petrov
Nadia Petrov Customer Education Writer at 4OVER4.COM
Question

How do I change the account holder for an existing 4OVER4 account?

Answer

Transferring an existing 4OVER4 account to a new account holder is a support-assisted process. Once the handover is approved, the new holder sets their own login through a password reset, so the previous holder's credentials no longer provide access.

  • Contact 4OVER4 support and give the current account holder's name plus the new account holder's name and email.
  • Support updates the primary contact details on the account.
  • The new account holder receives a password reset email to create their own login.
  • Once the reset is complete, the new holder can manage orders and account settings.

If the two people are unrelated businesses, ask support whether a fresh account is the cleaner option for record keeping.

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