Question
Why are my uploaded images showing incorrect colors?
Answer
Colors that look wrong after upload usually trace back to the file's color mode or format. The fix is almost always to submit a print-ready PDF built in CMYK, the standard for accurate print color.
Check these before reuploading:
- Export a print-ready PDF rather than a screen image format
- Confirm the file is in CMYK, not RGB
- Verify your key colors use intentional CMYK values
If you have already converted to CMYK and the colors still look off, contact support with your order details so the team can review the file and pinpoint what is happening.
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