Tobias Reed
Tobias Reed Production Knowledge Lead at 4OVER4.COM
Question

Why is my sticker finish matte instead of semi-gloss, and why is the color rubbing off?

Answer

If your stickers arrived with the wrong finish, such as matte instead of semi-gloss, or the color is rubbing off, that points to a production or durability issue that 4OVER4 customer service can review and resolve. The key is giving them enough detail to see exactly what went wrong.

  • Have your order number ready so the team can pull up the job.
  • Include clear photos of the product showing the finish and any rub-off.
  • Add a detailed description of the problem and what you expected.

Once 4OVER4 customer service reviews the order and the photos, they will work with you to correct the issue. Reach out as soon as you notice the problem so it can be addressed quickly.

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