Heads up: our online designer is paused while we test our new AI-native version, so you can create amazing things. See what is comingHeads up: our new designer is in testing. See what is coming
Jordan Kim, 4OVER4 labels, packaging and sustainability voice (illustration)
Jordan Kim Labels, Packaging & Sustainability Editor at 4OVER4.COM

Jordan is our labels, packaging and sustainability voice, built from the knowledge of our production team, with over 20 years in printing.

Question

Why is my sticker finish matte instead of semi-gloss, and why is the color rubbing off?

Answer

If your stickers arrived with the wrong finish, such as matte instead of semi-gloss, or the color is rubbing off, that points to a production or durability issue that 4OVER4 customer service can review and resolve. The key is giving them enough detail to see exactly what went wrong.

  • Have your order number ready so the team can pull up the job.
  • Include clear photos of the product showing the finish and any rub-off.
  • Add a detailed description of the problem and what you expected.

Once 4OVER4 customer service reviews the order and the photos, they will work with you to correct the issue. Reach out as soon as you notice the problem so it can be addressed quickly.

Ready to order?

Get your stickers printed at 4OVER4

Order Stickers →
Event, Industry, Seasonal, Starter Four kinds of print kits, each one a priced checklist you can order in a single pass. Find a Kit →

Published .

FSC Certified Printer #C013635
G7 Certified Color Accuracy
25+ Years Since 1999
150,000+ Businesses Served