Question
What should I do if I notice an error in my proof before the order ships?
Answer
If you spot a mistake in your proof before the order ships, act quickly, since the window to fix it closes once the job goes to print.
- Contact 4OVER4 support right away with your order number
- Describe exactly what is wrong, such as a typo, color, layout, or cropping issue
- Attach images or a marked-up screenshot if you can, so the problem is clear
- Hold off on approving the proof until the correction is confirmed
The support team will review and help correct the file before it is sent to print.
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