Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What should I do if I need to make changes to my order before it ships?
Answer
Contact customer service right away and ask to hold the order before it ships.
- Call or message support immediately and request that the order not ship.
- Depending on the production stage, the job may be halted for your edits.
- If shipping has not occurred, you may be refunded the shipping cost on a canceled shipment.
- The earlier you reach out, the more options you have, since production moves fast.
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