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Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

Once my proof is approved and payment is made, how do I confirm my ship date?

Answer

Once your proof is approved and payment is processed, your order moves into production and the ship date is set by the turnaround you selected.

  • Turnaround drives the date: the production speed you chose at checkout determines when the order ships.
  • Confirm with support: give 4OVER4 support your order number and the team will tell you the exact scheduled ship date.
  • Plan from there: add shipping transit time to the ship date to estimate arrival.

Approving your proof promptly keeps the schedule on track, since production does not start until approval and payment are both in. Options and turnaround vary by product and can change, so confirm the latest details on the product page or with support.

  • At checkout: the delivery date calendar shows the Estimated Completion Day and Estimated Delivery Day for your product, quantity, address and shipping method.
  • In your account: the order status shows the estimated completion date, and the Actions button in your order history shows the estimated delivery date.
  • After shipping: an email with the UPS tracking number gives live carrier updates.
  • All these dates are estimates, not guarantees, so build in a buffer for a firm deadline.

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