Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
If I ordered multiple items, do they always ship together?
Yes. The order ships once all items in the order are completed, though they can travel in separate packages.
- Different products often finish production at different times
- Faster-turnaround items wait for slower ones in the same order
- Fulfillment logistics can also route items in separate packages
- If everything must arrive together, ask about combo shipping when you order
Contact support with your order number for the status of a specific shipment.
Some products cannot share a box, for example large format prints with business cards, and large quantities are split across cartons for safe transit, so you may see more than one tracking number. Check every tracking number before assuming a box is missing. To send items to different addresses, split shipping lets you divide a job across several addresses, priced at checkout.
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