Question
Can I split my order and ship to multiple addresses?
Answer
Yes you can, however, only if your order has a single item in it. If you want to split ship multiple different products, you must place a separate order for each. There is a check box on the shipping screen that allows you to select the split shipment option.
- If you know the breakdown and the different addresses at the time you place the order, enter this information on the shipping screen during checkout.
- List every destination along with the quantity that should go to each address. Sending support the breakdown as a CSV of addresses and quantities also works well.
- Each destination is treated as its own shipment, with shipping priced per address by carrier, ZIP code, and weight, and each address can get its own tracking number.
- Larger split arrangements set up through support may also carry a pack-out fee for sorting and organizing the shipment; any additional fees are confirmed before the split is finalized.
- Split shipping is a handy way to distribute one print run across multiple locations, ideal for franchises, chains, and event teams.
If you have any issues simply reach out to our Support Team and we will look to assist you. Contact Support Team.
