Nadia Petrov
Nadia Petrov Customer Education Writer at 4OVER4.COM
Question

Can I change the shipping address for an order that's already in production?

Answer

Yes, you can usually update the shipping address while the order is still in production, but not after it ships.

  • Contact support with your order number and the corrected address as soon as possible
  • If the address is saved in your account address book, reference it by name
  • The further along the job is, the less flexibility there is to change it

Once the order has shipped, the destination is locked, so reach out the moment you notice the address needs fixing.

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