Nadia Petrov
Nadia Petrov Customer Education Writer at 4OVER4.COM
Question

When I try to reprint an order with different specifications, why is the stock option grayed out?

Answer

When you reprint but change core specifications, some options lock because a reprint is meant to rerun the same job, not rebuild it from scratch.

  • Changing product type or core options like stock falls outside what a reprint can edit, so those fields gray out.
  • The reprint path keeps locked specs intact to protect the original job setup.
  • For different core specifications, start a new order on the correct product page instead.

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