Tobias Reed
Tobias Reed Production Knowledge Lead at 4OVER4.COM
Question

What should I do if I accidentally place the same order twice?

Answer

If the same order went through twice, contact support quickly so the duplicate can be canceled before it prints.

  • Contact customer support right away with your email and order details.
  • Point out which order should be canceled.
  • Support cancels the duplicate so you are only charged once.

Acting before production starts makes cancellation straightforward.

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