Question
How do I request a reprint of my order at no charge?
Answer
A no-charge reprint starts with a conversation. Contact customer service, explain what went wrong, and once the request is approved the team can generate a reprint order at no cost to you.
- Reach out to customer service with your order number and the reason for the reprint.
- If approved, a no-charge reprint order is created for you.
- You typically receive a free online proof to review before the reprint runs.
- After you approve the proof, the reprint is processed and printed.
Reviewing the proof carefully before approval helps make sure the corrected version is exactly what you need.
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