Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
How can I add special requests, a PO number or production notes to my order?
Use the order notes field when you place or review your order. It holds a purchase order number, internal references and production instructions, and the production team reads it before your job runs.
- PO numbers and internal references: useful for accounting, approvals or matching your own records.
- Instructions: spell out exact requirements such as finish, coating or trim adjustments.
- PMS colors: reference a PMS color by number if you need one. PMS color is a custom quote, not a standard option, and color matching is not guaranteed.
- Confirm any make-or-break request with support before production begins.
- Keep requests within the product options shown. Anything outside standard specs may need a custom quote.
- Forgot a note before checkout: contact support and it can be added to your order.
The notes field sits at Step 1 of the cart. It also takes non-standard dimensions, folding, finishing or assembly instructions, and a reference to a previous job. To add a note after checkout, email support@4over4.com with your order number as soon as you can, so it reaches production before the job starts.
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