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Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

How can I add special requests, a PO number or production notes to my order?

Answer

Use the order notes field when you place or review your order. It holds a purchase order number, internal references and production instructions, and the production team reads it before your job runs.

  • PO numbers and internal references: useful for accounting, approvals or matching your own records.
  • Instructions: spell out exact requirements such as finish, coating or trim adjustments.
  • PMS colors: reference a PMS color by number if you need one. PMS color is a custom quote, not a standard option, and color matching is not guaranteed.
  • Confirm any make-or-break request with support before production begins.
  • Keep requests within the product options shown. Anything outside standard specs may need a custom quote.
  • Forgot a note before checkout: contact support and it can be added to your order.

The notes field sits at Step 1 of the cart. It also takes non-standard dimensions, folding, finishing or assembly instructions, and a reference to a previous job. To add a note after checkout, email support@4over4.com with your order number as soon as you can, so it reaches production before the job starts.

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