Nadia Petrov Customer Education Lead at 4OVER4.COM
Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.
Question
Can you resend files or reprints if there's an issue with delivery?
Answer
Yes. If a delivery goes wrong or your order does not arrive, the shipment can be resent. The team will arrange a reprint or reshipment so you still receive your job.
- Contact customer support as soon as you notice the issue.
- Provide your order or job number so the team can locate the shipment.
- A reshipment goes out at the next available pickup.
Reaching out promptly gives the team the best chance to get a replacement moving quickly.
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