Can delivery dates be adjusted if my building is closed on the estimated delivery date?

Yes. If your location will be closed or unattended on the estimated delivery date, the delivery can usually be adjusted to fit your schedule. This includes holding or delaying delivery so the package does not arrive when no one is there to receive it.

• Tell support early: share the dates your building is closed along with your delivery requirements.
• Delay delivery: the delivery date can often be pushed to a day you are open.
• Alternate options: rerouting to a pickup point is another way to avoid a missed delivery.
• Timing matters: requesting the change before the package ships makes it simplest.

Contact support with your closed dates and preferred window so the delivery lands when someone can accept it.