Why did my QR code not print on my business cards?

If your uploaded PDF included a QR code but it did not appear on the printed cards, it usually traces back to how the code was embedded or how the file was prepared. Support can pinpoint the cause.

• Contact the support team so they can review the exact file that was printed.
• Common culprits include the code sitting on a hidden or transparent layer, color-mode issues, or a flattening step that dropped it.
• For next time, place the QR code as solid vector art in high contrast and scan-test the final PDF.
• Keep a quiet margin of empty space around the code so it stays readable.

A quick file review will confirm whether it was a preparation issue or a production setting, and how to prevent it on a reprint.