Quality. Price. Delivery. Support. Satisfaction. 4OVER4 puts all five in writing on every order, every product, every time.
4OVER4 backs every print order with 5 guarantees: (1) 100% Satisfaction: full refund if you're not happy. (2) Price Match: 4OVER4 beats any competitor's price by 10%. (3) On-Time Delivery: 99.8% on-time rate, 82% of orders ship early. (4) G7 Certified Quality: 30-point file check by real technicians on every job. (5) Real Human Support: dedicated account managers at 718-932-2700. These guarantees have covered 10 billion+ prints for 150,000+ businesses since 1999. No other online printer offers all five.
The 5 Guarantees
Not fine print. Not marketing fluff. These are actual commitments that apply to every product, every quantity, every time. No other online printer puts all five in writing.
Premium papers, professional-grade inks, and hands-on quality control on every print job.
No fine print hoops. No “submit a 12-page claim form and wait 6 weeks.” Contact support, explain what went wrong, and 4OVER4 makes it right. Full reprint or full refund.
How to claim: Call 718-932-2700 or use live chat. Explain what happened. The team resolves most issues within 24 hours. No return shipping required for reprints.
Find a lower price anywhere and we beat it by 10%, no matter the order size.
Same specs. Same quantity. Same turnaround. Submit proof of the competitor's price and the team handles the rest. No haggling. Most requests get processed within a few hours.
How to claim: Go to the price match page, upload the competitor's quote or screenshot, and 4OVER4 responds with a better price. That's it.
Guaranteed on-time arrival with same-day and next-day rush printing available.
Even better: 82% of 4OVER4 orders ship ahead of schedule. Your “5-day turnaround” order might show up in 3.
Need it faster? Same-day printing is available on most standard products. Order by 12pm ET, ships the same afternoon from Queens, NY.
Live support from 10AM to 6PM EST weekdays plus instant Live Chat responses.
Every single file goes through a 30-point quality checklist before it touches a press. Real technicians check bleed, resolution, color mode, and fonts. Not software. Actual humans with eyes.
This is the free file check that catches problems before they cost you money. On every order, whether it's 50 business cards or 50,000 brochures. All printing done in-house on 4OVER4's own presses, nothing outsourced.
Flawless finishing and printing on every order, or we make it right.
No chatbot maze. No “press 1 for sales, press 2 for a headache.” Dedicated account managers know your order history and your preferences. They're not reading from a script.
SMS, email, live chat on the site, pick your channel. 4OVER4 responds on all of them. Support team based in Queens, NY. Not outsourced overseas.
How It Works
You don't apply for them. You don't opt in. They just work.
Any product. Any quantity. Pick from 350+ standard products or submit a custom project. Upload your design or build one in the free Canvs editor. All 5 guarantees activate automatically.
Quality check runs on your file. Price match is available if you find a lower price. On-time tracking starts. Your account manager is assigned. Satisfaction guarantee is active. Nothing to check or enable.
Color off? Reprint. Found it cheaper? 4OVER4 beats the price by 10%. Late delivery? That almost never happens (99.8%), but if it does, it gets fixed. Call 718-932-2700 and talk to a real person.
Quality Standards
Most online printers don't have G7 Certification. Most don't even know what it is. Here's why 4OVER4 went through the trouble.
G7 is a color calibration standard maintained by Idealliance. To get certified, a printer has to pass multi-day color accuracy tests proving their presses reproduce colors consistently and accurately across different substrates.
What that means for you: the red in your logo on a business card is the same red on your banner, your brochure, and your sticker. Every time. Not “close enough.” Exact.
4OVER4 runs all printing in-house on its own G7 Certified presses in Queens, NY. Nothing gets outsourced to a third-party shop with unknown calibration. That's how 4OVER4 has printed for Google, Yale, MoMA, the United Nations, and The Lion King on Broadway. These are organizations where “close enough” isn't acceptable.
Every file. Every order. Free. Real technicians, not automated software. If something's wrong, the team contacts you before printing starts.
Side by Side
Most online printers bury their guarantee details in terms-of-service pages. Here's how 4OVER4's commitments compare to what you'll typically find elsewhere.
| Guarantee Feature | 4OVER4 | Other Printers |
|---|---|---|
| Satisfaction guarantee | Full refund or reprint, no time limit | Varies widely; many have time limits or discretionary policies |
| Price match guarantee | Beats competitor prices by 10% | Rarely offered by other online printers |
| On-time delivery guarantee | 99.8% tracked on-time rate | Few publish on-time metrics or offer delivery guarantees |
| Quality certification | G7 Master Certified | Most do not hold G7 or equivalent certification |
| Free file check | 30-point check by real technicians | Typically automated-only file checks |
| Human support line | Direct phone line to real people (718-932-2700) | Often limited to email, chat, or ticket systems |
| Return shipping for reprints | Not required | Policies vary; some require return shipping at customer expense |
| Dedicated account manager | Yes, for all business accounts | Uncommon for standard online printing accounts |
4OVER4 is the only online printer that bundles all five: satisfaction, price, delivery, quality, and support, into a single guarantee package on every order. Most others offer one or two, with restrictions buried in the fine print.
Performance
These aren't aspirational targets. These are actual performance metrics tracked across 10 billion+ prints.
| Metric | 4OVER4 | Industry Average |
|---|---|---|
| On-Time Delivery Rate | 99.8% | Not typically published |
| Customer Reorder Rate | 99% | Not typically published |
| Ships Early | 82% of orders | Uncommon |
| Quality Certification | G7 Master Certified | Most lack equivalent certification |
| Price Guarantee | Beat by 10% | Rarely offered |
| Customer Support | Real humans, direct line | Varies (often chatbots or tickets) |
| Years in Operation | 27+ (since 1999) | Varies |
| Products Available | 350+ standard, 6,000+ combos | Varies by printer |
The 99% reorder rate tells you more than any marketing copy could. People come back because the guarantees aren't just words on a page.
Transparency
4OVER4 doesn't pretend problems never happen. They're rare, but they happen. Here's exactly what the process looks like when they do.
You contact support with your order number and a photo. The team compares it against the G7-calibrated proof. If the color is off, 4OVER4 reprints the entire job and ships it priority at no charge. You keep the original run too.
82% of orders ship early, so this almost never happens. But if your order misses the promised delivery date, contact support. 4OVER4 expedites a replacement shipment or issues a refund for shipping costs.
Submit the competitor's price through the price match page. 4OVER4 credits the difference plus 10% to your account. Works during production too. It doesn't have to be before you order.
The 30-point file check catches issues like low resolution, wrong color mode, or missing bleed. The team contacts you with the specific problem and a fix recommendation. Your job holds until you approve the corrected file. No extra charge.
Call 718-932-2700. Explain what's wrong. Full reprint or full refund. The team doesn't interrogate you or make you fill out a claim form. They fix it.
Trusted By
From Fortune 500 companies to the local shop around the corner. 150,000+ businesses and counting.
These organizations chose 4OVER4 because the guarantees aren't a marketing campaign. They're how 4OVER4 has operated for 27+ years.
Our Story
They told us we were crazy. We don't want to be sane.
In 1999, Google was barely starting out. WiFi didn't exist. People were afraid of Y2K. And two best friends, second-generation immigrants and patent-holding engineers in Queens, New York, launched 4OVER4.COM as the second web-based printer in the entire United States.
4OVER4 was the first printer to introduce full-color printing with 24 to 48 hour turnaround. When the industry said it couldn't be done that fast, they did it anyway. No compromises, no excuses, just engineering.
Over 350 products. More than 6,000 possible combinations. 150,000+ businesses served, from solo freelancers to Google and the United Nations. A facility in Queens that still runs on vegetable inks and waterless presses — built that way from day one because it was the right thing to do.
Customer Reviews
“We've been ordering from 4OVER4 for six years. Not once have we had a quality issue that wasn't resolved the same day we reported it. The satisfaction guarantee is real.”
“Found the same postcards cheaper at another printer. Submitted the price match form and 4OVER4 beat the price by 10% within an hour. Didn't even have to follow up.”
“I called the support line expecting a robot. An actual person answered, knew my order number, and had my reprint shipped before the end of the call. That's the kind of service you don't forget.”
Certifications & Responsibility
4OVER4 has printed from Queens, NY since 1999. Every guarantee is backed by a team you can visit in person.
Read more about 4OVER4's green printing practices.
FAQ
Common questions about 4OVER4's printing guarantees, answered.
4OVER4 offers 5 guarantees on every order: (1) 100% Satisfaction -- full refund or reprint if you're not happy. (2) Price Match -- 4OVER4 beats any competitor's verified price by 10%. (3) On-Time Delivery -- 99.8% on-time rate with 82% of orders shipping early. (4) G7 Certified Quality -- 30-point file check by real technicians. (5) Real Human Support -- dedicated account managers at 718-932-2700. All five apply to every product, every quantity, every order since 1999.
If you're not satisfied with your print order, contact 4OVER4 support at 718-932-2700 or via live chat. Explain what went wrong. The team either reprints the job at no charge or issues a full refund. No claim forms. No waiting weeks. Most issues get resolved within 24 hours.
Found the same product cheaper? Go to 4over4.com/better-price and submit proof of the competitor's price. Same specs, same quantity, same turnaround. 4OVER4 beats that price by 10%. Most requests get processed within a few hours during business days.
G7 Master Certification is the highest level of color accuracy certification in commercial printing. It means 4OVER4's presses are calibrated to reproduce colors consistently across all substrates. What you see on your proof is what you get on paper. Most commercial printers don't have this certification. 4OVER4 also runs a free 30-point quality check on every file -- by real technicians, not automated software.
99.8% on-time delivery rate across 10 billion+ prints since 1999. And 82% of orders ship ahead of schedule. Same-day printing is available on most products. Order by 12pm ET and it ships the same afternoon from Queens, NY.
Yes. All 5 guarantees apply to every product 4OVER4 offers, including all 350+ standard products, from business cards and postcards to large format banners and packaging. Custom projects submitted through the custom project portal get the same guarantees.
Contact 4OVER4 support with your order number and photos of the issue. The team reviews it and either reprints the job at no charge or issues a full refund. Most quality issues get resolved within 24 hours. Between the G7 Certification and the 30-point file check, quality problems are rare -- but the satisfaction guarantee catches anything that slips through.
Call 718-932-2700 and a real human picks up. Not a chatbot, not a phone tree that loops forever. You can also reach 4OVER4 via email, live chat on the website, or SMS. Dedicated account managers are available for business accounts. Support team is based in Queens, NY.
For reprints, no. 4OVER4 ships the corrected order without requiring you to send the originals back. For refund requests on quality issues, the team may ask for photos documenting the problem. That's usually enough. No shipping products back and forth.
Because guarantees cost money to honor. A price match guarantee means accepting lower margins. A satisfaction guarantee means absorbing reprint costs. An on-time guarantee means investing in logistics tracking. 4OVER4 has done this since 1999 because customer retention is more valuable than short-term savings. The 99% reorder rate proves the math works.
Get Started
Quality, price, delivery, support, and satisfaction. 5 guarantees on 350+ products. Since 1999.
Gold Standard guarantees apply to all standard orders placed through 4over4.com. Price match requires verifiable proof of a competitor's published price for an equivalent product with matching specifications and turnaround time. Satisfaction guarantee covers manufacturing defects and print quality issues. Contact support with order number and documentation. On-time delivery rate based on tracked orders 1999–2026. Individual results may vary based on shipping carrier performance.
