--- type: hub title: "How can we help you print?" description: "Help from the 4OVER4.COM print team on ordering, account setup, loyalty coins, proof approval, reprints, turnaround and shipping, in 8,000+ answers." resource: https://www.4over4.com/help tags: ["hub"] generated: by: "process:4over4-mapp-build" at: 2026-10-20T21:15:07.603Z timestamp: 2026-10-20T21:15:07.603Z sources: - resource: https://www.4over4.com/help title: "How can we help you print?" status: stable --- # How can we help you print? Help from the 4OVER4.COM print team on ordering, account setup, loyalty coins, proof approval, reprints, turnaround and shipping, in 8,000+ answers. Help from 4OVER4.COM, the four over four printer in Queens, New York: specs, files, ordering, shipping and more, answered by the team that has printed since 1999. - 5,968 answers, 193 topics, 24h ticket replies ## The short answers most orders need - [01 Same-day cutoff: order by 12pm ET and most products ship the same day from Queens](https://www.4over4.com/help/turnaround) - [02 Proofs: pick Free Online Proof at checkout and approve it before we print](https://www.4over4.com/help/proofs) - [03 Files: upload a print ready PDF, or design free in the Canvs online designer](https://www.4over4.com/help/file-formats) - [04 Shipping: UPS Ground from our Queens plant, or pick the order up in NYC](https://www.4over4.com/help/shipping-options) - [05 Free cards: 200 business cards at $0, shipping $5.99 flat or free for 500 coins](https://www.4over4.com/help/coins-rewards) - [06 Quantities: the price per piece drops as the quantity climbs, step by step in the configurator](https://www.4over4.com/help/quantities-minimums) ## Browse by category ### Products 4,200 answers Sizes, stocks and options for our 1,000+ products, from 3.5 x 2 inch business cards on 14pt to 80pt card to 13oz vinyl banners. - [General 804](https://www.4over4.com/help/general) - [Postcards 15](https://www.4over4.com/help/postcards) - [Brochures 15](https://www.4over4.com/help/brochures) - [Flyers 19](https://www.4over4.com/help/flyers) - [Mailing & Direct Mail 3](https://www.4over4.com/help/mailing-direct-mail) - [Booklets 7](https://www.4over4.com/help/booklets) - [Menus 9](https://www.4over4.com/help/menus) [Browse all 167 topics](https://www.4over4.com/help/general) ### Ordering 747 answers Placing an order, uploading artwork, approving proofs, reordering and editing a job after checkout. - [Placing an Order 373](https://www.4over4.com/help/placing-an-order) - [Order Changes 64](https://www.4over4.com/help/order-changes) - [Quantities & Minimums 169](https://www.4over4.com/help/quantities-minimums) - [Reorders 26](https://www.4over4.com/help/reorders) - [Turnaround 115](https://www.4over4.com/help/turnaround) ### Files & Artwork 349 answers File formats, bleed, safe zones, color modes and resolution, so what you upload is what gets printed. - [Proofs 238](https://www.4over4.com/help/proofs) - [Design Help 19](https://www.4over4.com/help/design-help) - [Templates 2](https://www.4over4.com/help/templates) - [Color (CMYK/RGB) 4](https://www.4over4.com/help/color-cmyk-rgb) - [File Formats 56](https://www.4over4.com/help/file-formats) - [Bleed & Setup 3](https://www.4over4.com/help/bleed-setup) - [Artwork - General 27](https://www.4over4.com/help/artwork-general) ### Shipping & Delivery 439 answers Turnaround, shipping methods, tracking, local pickup and what happens when a package is late or damaged. - [Shipping Options 333](https://www.4over4.com/help/shipping-options) - [Tracking 16](https://www.4over4.com/help/tracking) - [Delivery Issues 82](https://www.4over4.com/help/delivery-issues) - [International 8](https://www.4over4.com/help/international-shipping) ### Returns & Refunds 21 answers Reprints, refunds and the guarantee: what qualifies, how to report a problem and how fast it is resolved. - [Returns 11](https://www.4over4.com/help/returns) - [Reprints & Quality 4](https://www.4over4.com/help/reprints-quality) - [Refunds 6](https://www.4over4.com/help/refunds) ### Coins & Rewards 27 answers Earning and redeeming 4OVER4 coins, referral bonuses and how rewards combine with promotions. - [Coins & Rewards 27](https://www.4over4.com/help/coins-rewards) ### Pricing & Payment 114 answers How prices are calculated, quantity breaks, payment methods, invoices, tax and price matching. - [Payment Methods 71](https://www.4over4.com/help/payment-methods) - [Discounts & Coupons 25](https://www.4over4.com/help/discounts-coupons) - [Billing & Invoices 18](https://www.4over4.com/help/billing-invoices) ### Account 71 answers Signing in, saved designs, order history, addresses, team access and account settings. - [Account Setup 56](https://www.4over4.com/help/account-setup) - [Resellers 4](https://www.4over4.com/help/resellers) - [Login & Password 11](https://www.4over4.com/help/login-password) ## Popular questions - [01 Will the colors match across all products in my bundle?](https://www.4over4.com/help/general/will-the-colors-match-across-all-products-in-my-bundle) - [02 Does 4OVER4.COM offer direct mail services like Postcardmania?](https://www.4over4.com/help/postcards/does-4over4-com-offer-direct-mail-services-like-postcardmania) - [03 What sizes are available for brochures?](https://www.4over4.com/help/brochures/what-sizes-are-available-for-brochures) - [04 What sizes are available for Flyer Printing?](https://www.4over4.com/help/flyers/what-sizes-are-available-for-flyer-printing) - [05 What direct mail formats does 4OVER4.COM print?](https://www.4over4.com/help/mailing-direct-mail/what-direct-mail-formats-does-4over4-com-print) - [06 What sizes are available for booklets?](https://www.4over4.com/help/booklets/what-sizes-are-available-for-booklets) - [07 What sizes are available for menus?](https://www.4over4.com/help/menus/what-sizes-are-available-for-menus) - [08 Where to get posters printed for a trade show or event?](https://www.4over4.com/help/posters/where-to-get-posters-printed-for-a-trade-show-or-event) ## Still stuck? Talk to a human. Call or text 718-932-2700, Monday to Friday, 10 AM to 6 PM EST, and a person at our facility picks up. If you would rather write, submit a ticket and the team replies within 24 hours with the order, file or turnaround answer you need. [Submit a ticket](https://www.4over4.com/company/contact)