---
type: help
title: "Why is my customer's address not accepted by your website?"
description: "Our checkout validates every shipping address against the carrier's delivery records. If your customer's address is not accepted, double check the street numbe"
resource: https://www.4over4.com/help/delivery-issues/why-is-my-customer-s-address-not-accepted-by-your-website
tags: ["Shipping & Delivery", "help"]
timestamp: 2026-07-20T18:54:40.856Z
---

# Why is my customer's address not accepted by your website?

Our checkout validates every shipping address against the carrier's delivery records. If your customer's address is not accepted, double check the street numbe

Part of the **Shipping & Delivery** hub. See [all help concepts](index.md).

- Page type: help
- Hub: Shipping & Delivery
- URL: https://www.4over4.com/help/delivery-issues/why-is-my-customer-s-address-not-accepted-by-your-website