---
type: help
title: "Why can't I see my proofs even though my account shows proofs are available?"
description: "If your account says proofs are available but they will not open or appear, the file can usually be resent. Reach out to support with your order number and"
resource: https://www.4over4.com/help/account-setup/why-can-t-i-see-my-proofs-even-though-my-account-shows-proofs-are-available
tags: ["Account", "help"]
timestamp: 2026-07-20T18:54:40.856Z
---

# Why can't I see my proofs even though my account shows proofs are available?

If your account says proofs are available but they will not open or appear, the file can usually be resent. Reach out to support with your order number and

Part of the **Account** hub. See [all help concepts](index.md).

- Page type: help
- Hub: Account
- URL: https://www.4over4.com/help/account-setup/why-can-t-i-see-my-proofs-even-though-my-account-shows-proofs-are-available