---
type: help
title: "Why am I being asked for payment information even though my order includes free items?"
description: "Seeing a payment prompt on an order that includes something free is normal whenever the order also carries a paid line item. The system asks for card detai"
resource: https://www.4over4.com/help/payment-methods/why-am-i-being-asked-for-payment-information-even-though-my-order-includes-free-items
tags: ["Pricing & Payment", "help"]
timestamp: 2026-07-20T18:54:40.856Z
---

# Why am I being asked for payment information even though my order includes free items?

Seeing a payment prompt on an order that includes something free is normal whenever the order also carries a paid line item. The system asks for card detai

Part of the **Pricing & Payment** hub. See [all help concepts](index.md).

- Page type: help
- Hub: Pricing & Payment
- URL: https://www.4over4.com/help/payment-methods/why-am-i-being-asked-for-payment-information-even-though-my-order-includes-free-items