---
type: help
title: "What should I do if the website won't allow me to create a custom size or configuration?"
description: "When the online configurator will not accept your size or setup, a specialist can build the order manually. Contact support directly and describe the size"
resource: https://www.4over4.com/help/site-wide/what-should-i-do-if-the-website-won-t-allow-me-to-create-a-custom-size-or-config
tags: ["Products", "help"]
timestamp: 2026-07-20T18:54:40.856Z
---

# What should I do if the website won't allow me to create a custom size or configuration?

When the online configurator will not accept your size or setup, a specialist can build the order manually. Contact support directly and describe the size

Part of the **Products** hub. See [all help concepts](index.md).

- Page type: help
- Hub: Products
- URL: https://www.4over4.com/help/site-wide/what-should-i-do-if-the-website-won-t-allow-me-to-create-a-custom-size-or-config