---
type: help
title: "What should I do if previous job files are being saved when I place a new order?"
description: "If an old file keeps attaching to a new order, confirm the right file with support. Contact support with your new file attached. Confirm which file should"
resource: https://www.4over4.com/help/artwork-general/what-should-i-do-if-previous-job-files-are-being-saved-when-i-place-a-new-order
tags: ["Files & Artwork", "help"]
timestamp: 2026-07-20T18:54:40.856Z
---

# What should I do if previous job files are being saved when I place a new order?

If an old file keeps attaching to a new order, confirm the right file with support. Contact support with your new file attached. Confirm which file should

Part of the **Files & Artwork** hub. See [all help concepts](index.md).

- Page type: help
- Hub: Files & Artwork
- URL: https://www.4over4.com/help/artwork-general/what-should-i-do-if-previous-job-files-are-being-saved-when-i-place-a-new-order