---
type: help
title: "What should I do if my package arrives damaged?"
description: "If a shipment shows up damaged, documenting it right away is the key to a smooth resolution. Photograph the damage and the outer packaging before unpacking"
resource: https://www.4over4.com/help/packaging-labels/what-should-i-do-if-my-package-arrives-damaged
tags: ["Products", "help"]
timestamp: 2026-07-20T18:54:40.856Z
---

# What should I do if my package arrives damaged?

If a shipment shows up damaged, documenting it right away is the key to a smooth resolution. Photograph the damage and the outer packaging before unpacking

Part of the **Products** hub. See [all help concepts](index.md).

- Page type: help
- Hub: Products
- URL: https://www.4over4.com/help/packaging-labels/what-should-i-do-if-my-package-arrives-damaged