---
type: help
title: "What should I do if my file size doesn't match the product size I ordered?"
description: "If your uploaded file size does not match the product size you ordered, contact support right away. The order is placed on hold while the correct files are"
resource: https://www.4over4.com/help/branded-merchandise/what-should-i-do-if-my-file-size-doesn-t-match-the-product-size-i-ordered
tags: ["Products", "help"]
timestamp: 2026-07-20T18:54:40.856Z
---

# What should I do if my file size doesn't match the product size I ordered?

If your uploaded file size does not match the product size you ordered, contact support right away. The order is placed on hold while the correct files are

Part of the **Products** hub. See [all help concepts](index.md).

- Page type: help
- Hub: Products
- URL: https://www.4over4.com/help/branded-merchandise/what-should-i-do-if-my-file-size-doesn-t-match-the-product-size-i-ordered