---
type: help
title: "What should I do if I was charged shipping when the order showed free shipping?"
description: "Contact customer support right away with your order details if you were billed for shipping when a free-shipping offer should have applied. The team can re"
resource: https://www.4over4.com/help/shipping-options/what-should-i-do-if-i-was-charged-shipping-when-the-order-showed-free-shipping
tags: ["Shipping & Delivery", "help"]
timestamp: 2026-07-20T18:54:40.856Z
---

# What should I do if I was charged shipping when the order showed free shipping?

Contact customer support right away with your order details if you were billed for shipping when a free-shipping offer should have applied. The team can re

Part of the **Shipping & Delivery** hub. See [all help concepts](index.md).

- Page type: help
- Hub: Shipping & Delivery
- URL: https://www.4over4.com/help/shipping-options/what-should-i-do-if-i-was-charged-shipping-when-the-order-showed-free-shipping