---
type: help
title: "What should I do if I see a 'checking files' message and can't find an approve button for my proofs?"
description: "A checking files message means the system is still processing your artwork, and the approve button appears only after that step finishes. In most cases a s"
resource: https://www.4over4.com/help/branded-merchandise/what-should-i-do-if-i-see-a-checking-files-message-and-can-t-find-an-approve-but
tags: ["Products", "help"]
timestamp: 2026-07-20T18:54:40.856Z
---

# What should I do if I see a 'checking files' message and can't find an approve button for my proofs?

A checking files message means the system is still processing your artwork, and the approve button appears only after that step finishes. In most cases a s

Part of the **Products** hub. See [all help concepts](index.md).

- Page type: help
- Hub: Products
- URL: https://www.4over4.com/help/branded-merchandise/what-should-i-do-if-i-see-a-checking-files-message-and-can-t-find-an-approve-but