---
type: help
title: "What should I do if I receive a corrupted file error on my order?"
description: "A corrupted file error can usually be cleared by re-saving and re-uploading the artwork. Work through these steps in order before reaching out for more hel"
resource: https://www.4over4.com/help/artwork-general/what-should-i-do-if-i-receive-a-corrupted-file-error-on-my-order
tags: ["Files & Artwork", "help"]
timestamp: 2026-07-20T18:54:40.856Z
---

# What should I do if I receive a corrupted file error on my order?

A corrupted file error can usually be cleared by re-saving and re-uploading the artwork. Work through these steps in order before reaching out for more hel

Part of the **Files & Artwork** hub. See [all help concepts](index.md).

- Page type: help
- Hub: Files & Artwork
- URL: https://www.4over4.com/help/artwork-general/what-should-i-do-if-i-receive-a-corrupted-file-error-on-my-order