---
type: help
title: "What should I do if I'm not receiving an SMS verification code during signup?"
description: "If an SMS verification code is not arriving during signup or when ordering samples, contact support with your shipping details. The team will open a ticket"
resource: https://www.4over4.com/help/account-setup/what-should-i-do-if-i-m-not-receiving-an-sms-verification-code-during-signup
tags: ["Account", "help"]
timestamp: 2026-07-20T18:54:40.856Z
---

# What should I do if I'm not receiving an SMS verification code during signup?

If an SMS verification code is not arriving during signup or when ordering samples, contact support with your shipping details. The team will open a ticket

Part of the **Account** hub. See [all help concepts](index.md).

- Page type: help
- Hub: Account
- URL: https://www.4over4.com/help/account-setup/what-should-i-do-if-i-m-not-receiving-an-sms-verification-code-during-signup