---
type: help
title: "What should I do if I get a 'duplicate customer payment profile' error when checking out?"
description: "A 'duplicate customer payment profile' error usually comes up when the same card is tied to more than one account, so the system flags it as already in use"
resource: https://www.4over4.com/help/payment-methods/what-should-i-do-if-i-get-a-duplicate-customer-payment-profile-error-when-checking-out
tags: ["Pricing & Payment", "help"]
timestamp: 2026-07-20T18:54:40.856Z
---

# What should I do if I get a 'duplicate customer payment profile' error when checking out?

A 'duplicate customer payment profile' error usually comes up when the same card is tied to more than one account, so the system flags it as already in use

Part of the **Pricing & Payment** hub. See [all help concepts](index.md).

- Page type: help
- Hub: Pricing & Payment
- URL: https://www.4over4.com/help/payment-methods/what-should-i-do-if-i-get-a-duplicate-customer-payment-profile-error-when-checking-out