---
type: help
title: "What should I do if a payment was declined but money was still charged?"
description: "If you got a declined error but your bank shows the charge, support needs your bank documentation to investigate and clear it. Contact 4OVER4 customer supp"
resource: https://www.4over4.com/help/payment-methods/what-should-i-do-if-a-payment-was-declined-but-money-was-still-charged
tags: ["Pricing & Payment", "help"]
timestamp: 2026-07-20T18:54:40.856Z
---

# What should I do if a payment was declined but money was still charged?

If you got a declined error but your bank shows the charge, support needs your bank documentation to investigate and clear it. Contact 4OVER4 customer supp

Part of the **Pricing & Payment** hub. See [all help concepts](index.md).

- Page type: help
- Hub: Pricing & Payment
- URL: https://www.4over4.com/help/payment-methods/what-should-i-do-if-a-payment-was-declined-but-money-was-still-charged