---
type: help
title: "What do I do if I see an error message when trying to order a custom size?"
description: "If the online configurator throws an error while you are entering a custom size, you do not have to fight the form. Support can build the order for you. Qu"
resource: https://www.4over4.com/help/placing-an-order/what-do-i-do-if-i-see-an-error-message-when-trying-to-order-a-custom-size
tags: ["Ordering", "help"]
timestamp: 2026-07-20T18:54:40.856Z
---

# What do I do if I see an error message when trying to order a custom size?

If the online configurator throws an error while you are entering a custom size, you do not have to fight the form. Support can build the order for you. Qu

Part of the **Ordering** hub. See [all help concepts](index.md).

- Page type: help
- Hub: Ordering
- URL: https://www.4over4.com/help/placing-an-order/what-do-i-do-if-i-see-an-error-message-when-trying-to-order-a-custom-size