---
type: help
title: "My order arrived but it's not at all what I expected. What can I do?"
description: "If your order does not match what you expected, get in touch within ten days of receiving it and our team will look into it with you. Contact us within ten"
resource: https://www.4over4.com/help/returns/my-order-arrived-but-its-not-at-all-what-i-expected--what-can-i-do
tags: ["Returns & Refunds", "help"]
timestamp: 2026-07-20T18:54:40.856Z
---

# My order arrived but it's not at all what I expected. What can I do?

If your order does not match what you expected, get in touch within ten days of receiving it and our team will look into it with you. Contact us within ten

Part of the **Returns & Refunds** hub. See [all help concepts](index.md).

- Page type: help
- Hub: Returns & Refunds
- URL: https://www.4over4.com/help/returns/my-order-arrived-but-its-not-at-all-what-i-expected--what-can-i-do