---
type: help
title: "My files don't match the dimensions I ordered. What should I do?"
description: "A dimension mismatch puts the order on hold, but the fix is quick and handled entirely from your account. Replace the file with a correctly sized version a"
resource: https://www.4over4.com/help/site-wide/my-files-don-t-match-the-dimensions-i-ordered-what-should-i-do
tags: ["Products", "help"]
timestamp: 2026-07-20T18:54:40.856Z
---

# My files don't match the dimensions I ordered. What should I do?

A dimension mismatch puts the order on hold, but the fix is quick and handled entirely from your account. Replace the file with a correctly sized version a

Part of the **Products** hub. See [all help concepts](index.md).

- Page type: help
- Hub: Products
- URL: https://www.4over4.com/help/site-wide/my-files-don-t-match-the-dimensions-i-ordered-what-should-i-do