---
type: help
title: "I received a proof approval email but can't approve the proofs or authorize payment. What do I do?"
description: "If a proof notification email arrives but you cannot approve the proofs or authorize payment, support can troubleshoot and complete the step with you. Cont"
resource: https://www.4over4.com/help/payment-methods/i-received-a-proof-approval-email-but-can-t-approve-the-proofs-or-authorize-payment-what-do-i-do
tags: ["Pricing & Payment", "help"]
timestamp: 2026-07-20T18:54:40.856Z
---

# I received a proof approval email but can't approve the proofs or authorize payment. What do I do?

If a proof notification email arrives but you cannot approve the proofs or authorize payment, support can troubleshoot and complete the step with you. Cont

Part of the **Pricing & Payment** hub. See [all help concepts](index.md).

- Page type: help
- Hub: Pricing & Payment
- URL: https://www.4over4.com/help/payment-methods/i-received-a-proof-approval-email-but-can-t-approve-the-proofs-or-authorize-payment-what-do-i-do