---
type: help
title: "I'm having trouble with the 'Start Creating' button in the design tool. What should I do?"
description: "If the Start Creating or Start from Scratch option is not working in the design tool, the fastest fix is to report it so IT can look into the exact page. C"
resource: https://www.4over4.com/help/branded-merchandise/i-m-having-trouble-with-the-start-creating-button-in-the-design-tool-what-should
tags: ["Products", "help"]
timestamp: 2026-07-20T18:54:40.856Z
---

# I'm having trouble with the 'Start Creating' button in the design tool. What should I do?

If the Start Creating or Start from Scratch option is not working in the design tool, the fastest fix is to report it so IT can look into the exact page. C

Part of the **Products** hub. See [all help concepts](index.md).

- Page type: help
- Hub: Products
- URL: https://www.4over4.com/help/branded-merchandise/i-m-having-trouble-with-the-start-creating-button-in-the-design-tool-what-should