---
type: help
title: "I'm getting an 'invalid payment information' error when trying to proceed with my order. What should I do?"
description: "An invalid payment information error at checkout usually points to the payment method selection, not the card itself. Open the payment method selection win"
resource: https://www.4over4.com/help/payment-methods/i-m-getting-an-invalid-payment-information-error-when-trying-to-proceed-with-my-order-what-should-i-do
tags: ["Pricing & Payment", "help"]
timestamp: 2026-07-20T18:54:40.856Z
---

# I'm getting an 'invalid payment information' error when trying to proceed with my order. What should I do?

An invalid payment information error at checkout usually points to the payment method selection, not the card itself. Open the payment method selection win

Part of the **Pricing & Payment** hub. See [all help concepts](index.md).

- Page type: help
- Hub: Pricing & Payment
- URL: https://www.4over4.com/help/payment-methods/i-m-getting-an-invalid-payment-information-error-when-trying-to-proceed-with-my-order-what-should-i-do