---
type: help
title: "How do I request a quality refund or reprint if my order has defects?"
description: "When an order arrives with quality defects such as scratches, marks, or physical damage, the fastest path to a fix is a photo-backed report to 4OVER4 custo"
resource: https://www.4over4.com/help/reprints-quality/how-do-i-request-a-quality-refund-or-reprint-if-my-order-has-defects
tags: ["Returns & Refunds", "help"]
timestamp: 2026-07-20T18:54:40.856Z
---

# How do I request a quality refund or reprint if my order has defects?

When an order arrives with quality defects such as scratches, marks, or physical damage, the fastest path to a fix is a photo-backed report to 4OVER4 custo

Part of the **Returns & Refunds** hub. See [all help concepts](index.md).

- Page type: help
- Hub: Returns & Refunds
- URL: https://www.4over4.com/help/reprints-quality/how-do-i-request-a-quality-refund-or-reprint-if-my-order-has-defects