---
type: help
title: "Can I place an order over email if the website upload doesn't work?"
description: "Yes. If the website upload has technical issues, you can email your files and order details to support. Email your files and full order details to customer"
resource: https://www.4over4.com/help/artwork-general/can-i-place-an-order-over-email-if-the-website-upload-doesn-t-work
tags: ["Files & Artwork", "help"]
timestamp: 2026-07-20T18:54:40.856Z
---

# Can I place an order over email if the website upload doesn't work?

Yes. If the website upload has technical issues, you can email your files and order details to support. Email your files and full order details to customer

Part of the **Files & Artwork** hub. See [all help concepts](index.md).

- Page type: help
- Hub: Files & Artwork
- URL: https://www.4over4.com/help/artwork-general/can-i-place-an-order-over-email-if-the-website-upload-doesn-t-work