--- type: help-hub title: "Artwork - General" description: "Artwork help: file orientation for key cards, failed uploads, submitting files after ordering and changing file size." resource: https://www.4over4.com/help/artwork-general tags: ["help-hub"] generated: by: "process:4over4-mapp-build" at: 2026-10-20T21:15:07.591Z timestamp: 2026-10-20T21:15:07.591Z sources: - resource: https://www.4over4.com/help/artwork-general title: "Artwork - General" status: stable --- # Artwork - General Artwork help: file orientation for key cards, failed uploads, submitting files after ordering and changing file size. 27 answers about artwork - general. - [What file options and print specifications become available when ordering?](https://www.4over4.com/help/artwork-general/what-file-options-and-print-specifications-become-available-when-ordering) - [What should I do if previous job files are being saved when I place a new order?](https://www.4over4.com/help/artwork-general/what-should-i-do-if-previous-job-files-are-being-saved-when-i-place-a-new-order) - [Can I email you a corrected file instead of placing a new order?](https://www.4over4.com/help/artwork-general/can-i-email-you-a-corrected-file-instead-of-placing-a-new-order) - [Where do I upload prize options for scratch-off products?](https://www.4over4.com/help/artwork-general/where-do-i-upload-prize-options-for-scratch-off-products) - [Can I request that 4OVER4 use a specific image or file version for my print order?](https://www.4over4.com/help/artwork-general/can-i-request-that-4over4-use-a-specific-image-or-file-version-for-my-print-orde) - [How do I resubmit files for an order on hold?](https://www.4over4.com/help/artwork-general/how-do-i-resubmit-files-for-an-order-on-hold) - [Can one order contain multiple different files with different quantities each?](https://www.4over4.com/help/artwork-general/can-one-order-contain-multiple-different-files-with-different-quantities-each) - [Can I submit a large order using an Excel file?](https://www.4over4.com/help/artwork-general/can-i-submit-a-large-order-using-an-excel-file) - [How do I update a file for an order that's already in production?](https://www.4over4.com/help/artwork-general/how-do-i-update-a-file-for-an-order-that-s-already-in-production) - [Can I change the file or specifications when replicating a previous order?](https://www.4over4.com/help/artwork-general/can-i-change-the-file-or-specifications-when-replicating-a-previous-order) - [Can I change the specifications for a file within an existing order?](https://www.4over4.com/help/artwork-general/can-i-change-the-specifications-for-a-file-within-an-existing-order) - [What should I do if my files are fully uploaded but the system won't let me continue to checkout?](https://www.4over4.com/help/artwork-general/what-should-i-do-if-my-files-are-fully-uploaded-but-the-system-won-t-let-me-continue-to-checkout) - [Can I upgrade my order quantity if I haven't submitted all my files yet?](https://www.4over4.com/help/artwork-general/can-i-upgrade-my-order-quantity-if-i-haven-t-submitted-all-my-files-yet) - [How can I reorder something I printed years ago but don't have the original file?](https://www.4over4.com/help/artwork-general/how-can-i-reorder-something-i-printed-years-ago-but-don-t-have-the-original-file) - [Can I submit files for a rush order and pay later?](https://www.4over4.com/help/artwork-general/can-i-submit-files-for-a-rush-order-and-pay-later) - [If my files need adjustments, will my order go straight to production?](https://www.4over4.com/help/artwork-general/if-my-files-need-adjustments-will-my-order-go-straight-to-production) - [What's the latest deadline to submit files if I want my order completed by a specific date?](https://www.4over4.com/help/artwork-general/what-s-the-latest-deadline-to-submit-files-if-i-want-my-order-completed-by-a-specific-date) - [Do I need to have a credit card on file to place an order?](https://www.4over4.com/help/artwork-general/do-i-need-to-have-a-credit-card-on-file-to-place-an-order) - [Can I use a saved card on file to pay for my order?](https://www.4over4.com/help/artwork-general/can-i-use-a-saved-card-on-file-to-pay-for-my-order) - [What happens if the wrong file is printed on my order?](https://www.4over4.com/help/artwork-general/what-happens-if-the-wrong-file-is-printed-on-my-order) - [What should I do if I receive a corrupted file error on my order?](https://www.4over4.com/help/artwork-general/what-should-i-do-if-i-receive-a-corrupted-file-error-on-my-order) - [What does 'checking files' and 'awaiting tech review' mean on my order status?](https://www.4over4.com/help/artwork-general/what-does-checking-files-and-awaiting-tech-review-mean-on-my-order-status) - [What file size do I need for my order?](https://www.4over4.com/help/artwork-general/what-file-size-do-i-need-for-my-order) - [What should I do if I discover my file is not print-ready after my order has been printed?](https://www.4over4.com/help/artwork-general/what-should-i-do-if-i-discover-my-file-is-not-print-ready-after-my-order-has-been-printed) ## Didn't find your answer? 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