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Frequently Asked Questions

Top Fifteen FAQs >> Free/Promo BusinessCards >> Color Accuracy >>
General >> Products >> File Preparation >>
File Transfer >> Shipping >>  

TOP Fifteen FAQs

   My postcard is only 4over1. Do I get a discount?
   What type of paper will my job be printed on?
   Do you accept Microsoft Publisher or Microsoft Word files?
   What is your turnaround time?
   I didn't see a place on your website for my credit card information.
   I have an exact reprint of an order. Do I get a discount?
   Can you print a different quantity than you have on your website?
   My job prints full color on ONLY 1 side (4/0). Is 4/0 cheaper than 4/4?
   What's the "STEP-BY-STEP" breakdown to ordering with 4OVER4.COM?
   Why am I not receiving my 4OVER4.COM emails?
   I have a reprint of an order. What do I have to do?

FREE/Promo Business Cards

   What's the catch with the FREE Business Cards?
   What's the difference between your FREE business cards and your regular Business Cards?
   What if I want more than 250 business cards. Can I pay for more?
   Am I limited to preset design templates?
   Why are you giving away business cards for free?

Color Accuracy

   Will my printed job look exactly like it does on my computer monitor?
   Do I get some type of proof before my job is printed?
   What is SWOP?
   Will my printed job look exactly like it does on my computer printout?
   RGB vs. CMYK? Understanding the 2 is critical.

General

   What is your phone number and operating hours?
   Why 4OVER4 Printing?
   What methods of payment do you accept?
   Why pick 4OVER4.COM over other competitors?
   Does 4OVER4.COM offer a "quality assurance"?
   How long have you been in business?

Products

   Can you print jobs that are not one of the standard sizes that you offer online?
   Can I order 1 or 2-color printing from 4OVER4.COM?
   Will I always receive exactly the quantity I order?
   Can I split my postcard order into multiple lots?
   How much will my order weigh and how big is the box?
   Can I track my order on your website?
   Can I "combo" smaller size orders on a larger product size, i.e 8.5"x11"?
   What does "4/0", "4/1", or "4/4" actually mean?

File Preparation

   I created my files in a program other than the ones indicated on your site. What do I do?
   I designed my files, but I'm not sure if I did it right?
   Can I have a frame or border around my image?
   What is a bleed?
   My image is 72 dpi. IS that OK?
   What resolution should my files be?
   Can you print jobs that are not one of the standard sizes that you offer online?
   What does PDF stand for?
   What's the difference between the JPEG and TIFF formats?
   What is the preferred format to send files to 4OVER4.COM?

File Transfer

   How do I send my files?
   Should I upload my files or just mail a disk to you?
   How do I know if I was successful in uploading my files and that you received them undamaged?
   What is "Stuff It" or "Zip It"?

Shipping

   What methods of shipment do you offer?